Privacy Policy FC66 — Protection Personal Data Malaysian Members

FC66 ("we", "Platform" or "FC66") is fully committed to protecting the privacy of every individual who uses our online sports betting and casino platform at fc66.plus. This Privacy Policy transparently explains how we collect, process, store, and protect your personal data as a member or visitor of our platform.

This document applies to all users of the FC66 platform, including registered members, website visitors, and FC66 mobile app users. By registering an account or continuing to use our platform, you acknowledge that you have read, understood, and agreed to all terms contained in this Privacy Policy.

FC66 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation currently in force. Any changes to relevant laws will be promptly reflected in our privacy practices.

To provide a secure, efficient service that meets regulatory requirements, fc66 collects various categories of personal data. Below is full details of what we collect:

FC66 collects your personal data through several different methods, depending on how you interact with our platform:

• Account Registration: You provide information directly during the account registration process, including your name, email, phone number, and other required details.
• KYC Verification: Identity documents such as your ID card or passport that you upload for identity verification purposes.
• Platform Activity: Wagering activity data, game history, and financial transactions are collected automatically while you use the platform.
• Device & Browser: Technical information about your device and web browser is collected automatically via cookies and similar tracking technologies.
• Support Interactions: Records of all your communications with our customer support team, including live chat and email.
• Trusted Third Parties: In certain cases, we may receive information from payment processors or third-party identity verification providers working with FC66.

We only collect data that is genuinely necessary for the stated purposes. Data minimisation is a core principle of our approach to privacy.

Every piece of data we collect has a clear and legitimate purpose. fc66 uses your personal data for the following purposes:

• Account Management: Creates, verifies, and manages your member account, including login processing and two-factor authentication.
• Transaction Processing: Securely and efficiently processes deposits, withdrawals, and all financial activities related to your account.
• Identity Verification (KYC): Meeting Anti-Money Laundering (AML) regulatory requirements and other legal compliance obligations.
• Platform Security: Detects and prevents fraud, unauthorized access, system misuse, and other security threats.
• Service Improvement: Analyzes usage patterns to improve platform performance, user experience, and product offerings.
• Communications: Sends you important account notices, security updates, and transaction alerts.
• Responsible Gaming: Monitoring betting patterns to identify members who may require responsible gaming support.
• Marketing (With Consent): Sends promotional information, exclusive offers, and platform-related news, subject to your communication preferences.

FC66 does not sell or trade members' personal data to any external party for profit. However, in the course of operating a safe and legitimate platform, we may share data with the following parties under limited and controlled circumstances:

• Payment Processors: Required financial information is shared with trusted payment service providers such as FPX, Touch 'n Go, and GrabPay gateways to process your transactions.
• Identity Verification Providers: KYC documents may be shared with authorised third-party identity verification services to ensure document authenticity.
• Technology Providers: Providers of technical infrastructure, cloud computing, and security services that support fc66 platform operations, subject to strict confidentiality agreements.
• Legal Authorities: Information may be disclosed to law enforcement agencies, regulatory bodies, or courts when required by applicable Malaysian law.
• Fraud Prevention: Data may be shared with industry fraud detection services to protect the platform and members from illegal activity.

In the event of a business merger, acquisition, or asset transfer, member personal data may be transferred to the relevant new entity, and you will be notified of such changes.

The fc66 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyze platform usage. The following are the types of cookies we use:

• Necessary Cookies (Required): These cookies are essential for core platform functions such as login session management, security, and language preferences. They cannot be disabled without affecting platform functionality.
• Performance Cookies: Used to collect anonymous statistical data on how members use the platform, helping us identify and resolve technical issues.
• Functional Cookies: Saves your preferences such as language, display theme, and other platform settings to enhance your experience on future visits.
• Analytics Cookies: Helping us understand aggregate usage patterns to improve FC66 platform content and functionality.

The fc66 platform also uses tracking pixels and similar technologies to monitor the effectiveness of communications we send to you, enabling us to improve the quality and relevance of the information you receive.

FC66 invests seriously in security infrastructure to ensure every member's personal data is protected to the highest standard. Key security measures we have implemented include:

• End-to-End Encryption: All data transmitted between your device and fc66 servers is protected with industry-standard 256-bit SSL/TLS encryption, ensuring no third party can intercept your information in transit.
• Layered Access Controls: Access to databases containing member information is strictly restricted on a need-to-know basis. Staff are only granted access to the data required to perform their duties.
• Two-Factor Authentication (2FA): All administrative access to fc66's internal systems requires two-factor authentication to prevent unauthorized access even if a password is compromised.
• Regular Security Audits: fc66's systems and infrastructure are subject to periodic security audits conducted by both internal security teams and independent external experts.
• 24/7 Monitoring: Intrusion detection systems and suspicious activity monitoring operate around the clock to promptly identify and respond to security threats.
• Data Recovery: FC66 maintains regular data backups and a disaster recovery plan to ensure service continuity and data protection even in the event of a technical incident.

While we take all reasonable precautions, no security system can be guaranteed to be completely foolproof. You also play an important role in protecting your account by using a strong password, not sharing your login credentials, and keeping your device free from malware.

As an fc66 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

FC66 retains your personal data only for as long as necessary for the stated purposes or as required by applicable Malaysian law. Our data retention policy is as follows:

• Active Account Data: As long as your account is active and registered with fc66, we retain all relevant personal and transaction data.
• After Account Closure: Basic personal data is retained for a minimum of 7 years after account closure to comply with Malaysia's AML legal and financial regulatory requirements.
• Financial Transaction Records: All deposit and withdrawal transaction records are retained for 7 years for auditing and legal compliance purposes.
• Communication Logs: Live chat session records and support communications are retained for 2 years for quality control and dispute resolution purposes.
• Technical Data & System Logs: Access logs and technical data are retained for 12 months for security and technical troubleshooting purposes.
• Marketing Data: Data used for marketing communications is retained until you withdraw consent or request removal from our list.

When the retention period expires and there is no legal requirement to retain the data, FC66 will delete or anonymize your personal data in a secure and irreversible manner.

The fc66 platform may contain links or integrations with third-party services such as payment providers, game providers, or technical support services. Please take note of the following:

• The FC66 Privacy Policy applies only to the platform and services directly operated by FC66.
• When you interact with third-party services integrated with our platform, the respective privacy policies of those providers will apply to their data processing.
• FC66 is not responsible for the privacy practices or content of any third-party websites or services.
• We recommend that you read the Privacy Policy of each third-party service provider you use through the FC66 platform.

The fc66 platform is exclusively for individuals who are aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18.

• All account applicants are required to confirm that they are 18 years of age or older at the time of registration.
• Our KYC process includes age verification through official identification documents.
• If we discover that personal data of an individual under the age of 18 has been collected inadvertently, we will immediately delete that data and close the relevant account.
• If you believe your child under the age of 18 has registered an account with FC66, please contact us immediately at [email protected] and we will take immediate action.

FC66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological developments.

• Notice of Changes: Any material changes to this Privacy Policy will be communicated to members via email or a prominent notice on the fc66 platform at least 14 days before the changes take effect.
• Last Updated: The most recent update date is always displayed at the top of this document so you can identify whether any changes have been made since you last read it.
• Continued Use: Your continued use of the fc66 platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy.
• Version Archive: Previous versions of this Privacy Policy are available upon request through our support team for your reference.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how FC66 handles your personal data, please contact us through the following channels:

• Data Protection Email: [email protected] (Subject: "Privacy Inquiry")
• Live Chat: Available 24/7 via the chat icon on the fc66 platform
• Help Center: Visit the page FAQ us for more information

The fc66 Personal Data Protection Team will respond to all inquiries within 3 working days. For complaints or requests requiring further investigation, we will inform you of the expected resolution timeframe.

If you are not satisfied with our response, you have the right to submit a complaint to Malaysia's Department of Personal Data Protection (JPDP), the regulatory authority responsible under PDPA 2010.